Royal Caribbean Cruise Cancelled After Guests Are Already Onboard (2024)

FAQs

Royal Caribbean Cruise Cancelled After Guests Are Already Onboard? ›

A Royal Caribbean cruise to Alaska was scrapped after guests had already boarded the ship. The ship, “Radiance of the Seas,” had been experiencing some propulsion issues, causing the cruise liner to shorten and eventually cancel the weeklong itinerary through Alaska.

When your trip is cancelled, your cruise operator should offer the choice of an alternative or a refund. When a sailing is cancelled and an overnight stay becomes necessary, your cruise operator should offer you accommodation free of charge, if possible. This can be on board the ship, or ashore.

Some reservations and pre-cruise purchases can be modified in the app before you sail. For dining or shore excursions, you can either remove a Guest or cancel the entire reservation (within the cancellation policy).

Answer: You will get a full refund if you notify Celebrity Cruises® or Royal Caribbean International® in writing at least 75 days prior to your sailing date (60 days for 3 & 4-night cruises or 90 days for holiday sailings).

According to U.S. law, you can set sail and then disembark at a foreign port. However, although it is allowed by U.S. law, there are still foreign laws and cruise line policies to contend with. In some countries, laws prohibit cruise passengers from permanently disembarking.

In general, cruise lines would rather not give out refunds, so they use bonuses of additional future cruise credits if you choose credit rather than a refund. You will get little assistance for your non-cruise travel arrangements unless those were booked through the cruise line.

If desired, guests wishing to cancel prior to the Final Payment due date can absolutely do so for a full refund of all monies paid to Royal Caribbean and receive a Future Cruise Credit equal to the amount of any nonrefundable deposit paid.

An original guest must remain on the booking, otherwise, this is considered a full stateroom cancellation and applicable cancellation penalties will be assessed to the original guests; new guests will be subject to prevailing cruise and air rates.

Broadly speaking, you can transfer virtually any existing reservation that hasn't already been paid in full, and we're standing by to walk you through the process, which typically involves little more than filling out a simple form.

How much does it cost to change cruise date in Royal Caribbean? ›

Multiple adjustments to the ship and/or sail date of a booking will result in the assessment of a $100 per guest change fee for each qualifying change made to the reservation. There is no limit on the number of change fees that can be incurred.

Because our liability for loss or damage is limited by the Cruise Ticket Contract, we recommend that all guests check their own insurance coverage or consider purchasing the Royal Caribbean Travel Protection Program.

What kind of refund am I entitled to if I cancel my cruise booking? Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable.

Travelers who do not board their ship in time are generally responsible for getting themselves to the next port of call, according to Kuther. Travel insurance won't be much good in that scenario, either.

Guests can request to embark or disembark at a port of call other than the scheduled embarkation/disembarkation port. This is referred to as “down lining” and is on a request basis only, subject to consideration and approval by Royal Caribbean.

What to do if you miss your cruise ship. When the crew realizes that there are passengers who didn't reboard the vessel, they will leave those passengers' passports with port staff so they can travel to the next port if it's in a different country.

That's because travel insurance is an affordable cost that can potentially protect you from huge costs: the cost of canceling your cruise, the cost of receiving emergency medical care when you're overseas, the cost of a medical evacuation from the ship to a hospital, the cost of replacing your possessions if your ...

If Carnival cancels your cruise, or delays your cruise for more than 3 calendar days, and you do not accept an alternative cruise or choose not to travel on a delayed cruise, you are entitled to a refund of your cruise fare paid and charges for accommodations, services and facilities (including port fees, taxes and ...

Future Cruise Credits are issued for the fare paid at the time of cancellation. For example, if you have paid in full for the cruise at the time it is cancelled, your FCC will be issued in the amount you paid. If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise.

Customer may transfer their reservation at any time after booking (must be outside of final payment; customer will lose their deposit if it has already been paid to the cruise line).