Cruiser Rating
3.6
Average
2,597 reviews
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Featured Review
staff terrific, itinerary changes frustrating.
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The last time we were on board we preferred Moderno due to the excellent variety at the salad bar so this time we prebooked two Moderno meals and one Cagneys but after a brilliant first meal with fantastic service on this trip at Cagneys and a so-so meal at Moderno (salad bar seemed reduced with no ceviche in particular plus the meat was just not as good as our last cruise plus we were eating late in the evening – because were were told that 9:30 was the only space left that night - and the meat and pineapple service felt a bit impatient) we swapped the second Moderno to another Cagneys – I didn’t make it to this one and the restaurant refused to let my meal be taken as a takeaway in my cabin - but my travelling companions really enjoyed this second meal as well.We are not big drinkers overall and apart from co*cktails would not normally drink spirits so we would never have bought a package and instead would have paid for drinks ‘a la carte’ but having this provided felt like an extra-special treat and the feeling of delight and excitement it gave us was such a plus point for this cruise line that we may book NCL again if the ports are good.
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heebee8
2-5 Cruises
•
Age 50s
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1-10 of 2,598 Norwegian Star Cruise Reviews
Bad/no food, 3 ports canceled after final payment!
Review for a on Norwegian Star
1JockeyGirl
10+ Cruises
• Age 50s
We did a b2b on Ncl Star around Ireland, then Scotland, Norway, Iceland. Both sailed from Southampton. This was 6th and 7th NCL cruise in past calendar year. Also did one each on HAL, Celebrity, and Carnival.1) Three ports were completely canceled AFTER FINAL PAYMENT. This is wrong. Figure out where you are cruising and don’t change after final payment. Bait and switch. An additional tender
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Seems like NCL is cutting corners!
Review for a Arctic Cruise on Norwegian Star
Aquaman001
2-5 Cruises
• Age 50s
- Itinerary changed shortly after booking without any explanations- Embarkation was fair but disorganized as was everything on this cruise- food was laughably bad. I ordered the Scallops entree one night and when it was presented to me, all six of us busted out laughing! 8-9 tiny Bay scallops smaller than the diameter of a dime that were overcooked to the point of rubber.- Specialty
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Sail Date: May 2024
Excited but then disappointed
Review for a on Norwegian Star
Rollbama
6-10 Cruises
• Age 60s
Signed up for May 18,2024 cruise to Scotland, Norway, Shetland islands, Iceland. When I called agents to ask questions most had to put me on hold to ask someone else. Most didn’t know much about any particulars concerning the bogo airfares. We booked over a year out and cruise prices went down dramatically after we waited to the very end of payment date. Itinerary also changed after final
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Sail Date: May 2024
Never Again
Review for a Norwegian Fjords Cruise on Norwegian Star
Dotheard
10+ Cruises
• Age 60s
The good, bad and ugly. Two ports cancelled 6 weeks before sailing…. Replaced with days at sea with no explanation. Given $100 on board credit to compensate however for an $8500 cruise…. $100 is laughable. I realize fine print on cruise contract says itinerary subject to change but the whole thing is ridiculous. Service very good, entertainment good, food just okay …. Even in specialty
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Sail Date: May 2024
Traveled with children
Gets harder to trust NCL
Review for a Norwegian Fjords Cruise on Norwegian Star
sfleis100
10+ Cruises
• Age 60s
This is our fourth cruise with NCL. We started out loving them but trust has become an issue. First of all, they cancelled three ports AFTER final payment was made several months before the cruise. This included the Faroe Islands which was a bucket list port for many people. This seems to happen a lot with NCL. They did add one port. Still, the itinerary was terrific. Second, when we arrived in
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Sail Date: May 2024
Not as special as advertised.
Review for a on Norwegian Star
JCMass.
10+ Cruises
• Age 70s
We are back home, it was quite a cruise. All the changes from when we booked the cruise were very disappointing. Having to tender in at so many ports was a let down, the trip into Edinburg was very rough, and took almost 25 minutes. Though we were pleasantly surprised when we docked in Ísafjörður after all. Missing the Faroe Islands was a huge disappointment. When the internet stopped
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Sail Date: May 2024
Cancelled ports! No wifi! Poor excursions!
Review for a on Norwegian Star
Tammie J
2-5 Cruises
• Age 60s
Disappointed beyond words that two port calls were modified to SEA DAYS! Our Ulvik and Faroe Island port calls were cancelled without explanation two days after final payment! We selected this itinerary because it included the Faroe Islands. So disappointed!The ship was packed! The garden cafe was so crowded at breakfast with many single passengers taking up tables for 4 people, finding a
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Sail Date: May 2024
Traveled with children
The Star-where Mgrs go to end their career
Review for a Arctic Cruise on Norwegian Star
RenoDuck
10+ Cruises
• Age 20s
This is my third NCL cruise in the last eighteen months, and I moved up to Platinum on this cruise. Sadly, I’m not sure I will take advantage of the perks that come with this level. I have also cruised on Royal Caribbean, Celebrity, Holland America, and Princess. Problems started even before final payment and went downhill from there. First Stavenger, Norway and the beautiful sail in among
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Sail Date: May 2024
Huge disregard for the welfare of the customer
Review for a on Norwegian Star
Disenchanted customer
10+ Cruises
• Age 80s
The ship layout was fine with one glaring exception. The Cruise Next "desk" was not a desk but three tiny round tables in the hallway above the atrium. The lines were in the way of people walking by and made things very inconvenient. The entertainment was excellent. The staff members were all friendly and helpful. There were several aspects of the cruise, however that make me rate it as less
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Sail Date: May 2024
Horrendous cruise.
Review for a Norwegian Fjords Cruise on Norwegian Star
Stupotmax 3
10+ Cruises
• Age Under 20
Totally horrendous. Food always cold in the main restaurant, we're were told that mobility scooters weighing below 100lb would be allowed on the tenders when we booked, when we went to board the tender, we were told that motorised mobility scooters were not allowed. Even though our scooter weighed only 32lb. I challenged them and they showed me a letter that we should have received on
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Sail Date: May 2024
Traveled with disabled person